Privacy Policy

Effective Date: May 1, 2024

1. Introduction

Precious London Limited (“we” or “us”) operates the website www.precious-london.co.uk (the “Website”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our Website or otherwise interact with us.

2. Information We Collect

We may collect personal information directly from you when you visit our Website, make a purchase, subscribe to our newsletter, or otherwise interact with us. The types of personal information we may collect include:

Contact information such as your name, email address, phone number, and mailing address.
Payment information such as credit card details (we do not store credit card information, it is securely processed by our payment service provider).
Information about your purchases and preferences.
Information you provide when you contact us or participate in surveys or promotions.

We may also collect certain information automatically when you visit our Website, such as your IP address, device type, browser type, and operating system.

3. Use of Information

We may use the personal information we collect for the following purposes:

To process and fulfill your orders, including communicating with you about your order status.
To provide customer support and respond to your inquiries.
To send you marketing communications about our products, promotions, and events, where permitted by law.
To personalize and improve your experience on our Website.
To detect and prevent fraud and other illegal activities.
To comply with legal obligations.

4. Sharing of Information

We may share your personal information with third parties in the following circumstances:

With service providers who assist us in operating our Website, processing payments, or providing other services.
With our business partners for marketing and promotional purposes, where you have consented to such sharing.
With law enforcement authorities or other third parties when required by law or to protect our legal rights.
In connection with a corporate transaction, such as a merger, acquisition, or sale of assets.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the contact information provided below.

7. Cookies

We use cookies and similar technologies to analyze trends, administer the Website, track users’ movements around the Website, and to gather demographic information about our user base as a whole. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Website.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us at:

Precious London Limited
36-38 Rabans Close,
Rabans Lane Industrial Area,
Aylesbury, Buckinghamshire,
HP19 8RS
Email: info@precious-london.co.uk

10. GDPR Compliance

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws. If you are located in the European Economic Area (EEA), you have certain rights under the GDPR, including the right to access, rectify, or erase your personal data. Please refer to Section 6 (“Your Rights”) for more information on how to exercise your rights.

By using our Website or providing your personal information to us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.