Terms & Conditions

Effective Date: May 1, 2024

Welcome to www.precious-london.co.uk (the “Website”), operated by Precious London Limited (“we” or “us”). These Terms and Conditions govern your use of the Website and the purchase of products from us. By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the Website.

1. Products and Orders

1.1. We offer a variety of products for sale on the Website, including but not limited to Online Stationery, Photo Albums, Photo Frames, Diaries, Calendars, Toys, Housewares, Organizers & Planners, Jewelry Boxes, and Packaging Items.

1.2. All orders placed through the Website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraud.

1.3. By placing an order on the Website, you agree to provide accurate and complete information, including your name, shipping address, and payment details.

2. Pricing and Payment

2.1. All prices displayed on the Website are in GBP (British Pounds) and are inclusive of applicable taxes.

2.2. We accept payment by credit/debit card or other payment methods as indicated on the Website. Payment processing will be conducted securely through our payment service provider.

2.3. You agree to pay the total amount specified at the time of purchase, including any applicable taxes and shipping fees.

3. Shipping and Delivery

3.1. We will endeavor to ship your order promptly after receiving payment. However, delivery times may vary depending on your location and the availability of the products.

3.2. We offer shipping to addresses within the United Kingdom and internationally, subject to applicable shipping fees and restrictions.

3.3. Risk of loss or damage to the products passes to you upon delivery. We are not responsible for any delays, loss, or damage that may occur during shipping.

4. Returns and Refunds

4.1. If you are not satisfied with your purchase, you may return the product(s) within 3 days of receipt for a refund or exchange, subject to the terms and conditions of our Returns Policy.

4.2. To initiate a return, please contact us at info@precious-london.co.uk for instructions. You will be responsible for return shipping costs unless the return is due to our error or a defective product.

5. Intellectual Property

5.1. All content on the Website, including text, graphics, logos, images, and software, is the property of Precious London Limited or its licensors and is protected by copyright and other intellectual property laws.

5.2. You may not reproduce, distribute, modify, or otherwise use any content from the Website without our prior written consent.

6. Limitation of Liability

6.1. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or the purchase of products from us.

7. Governing Law

7.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

8. Changes to Terms and Conditions

8.1. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Website.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Precious London Limited
36-38 Rabans Close,
Rabans Lane Industrial Area,
Aylesbury, Buckinghamshire,
HP19 8RS
Email: info@precious-london.co.uk

By using the Website and purchasing products from us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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